Paradata eCommerce Complete


Paradata eCommerce Complete makes it fast, easy and affordable for Merchants to start selling online. The program includes everything a business needs to sell products and services on the Internet.

WebStore & Shopping Cart

Build your own WebStore and make eCommerce easier than ever.

StoreSense is designed for Merchants who want to build a full-featured online webstore, quickly and easily. It automatically handles all the technical aspects of building an online store, saving small businesses time and resources.

StoreSense's straightforward interface, including built-in templates and wizards, allows even novice users to build a store, and begin selling online, in a matter of minutes. A powerful tool for small businesses everywhere, StoreSense allows merchants to create the type of sophisticated electronic store that online consumers everywhere have come to expect.
 

Hosting

Upgrades

StoreSense Starter Edition - Highlights

Put your best foot forward on the web! StoreSense Starter Edition lets Merchants create a savvy web presence for their business.

StoreSense Starter Edition offers the power of the StoreSense eCommerce platform in a streamlined, easy-to-use package. Starter Edition is the ideal choice for Merchants that would like to give eCommerce a try without making a major investment of time or resources.

QuickBooks™

FedEx® Integration

eBay® Integration

Checkout

Customer Service

Administration

Shipping & Tax

Orders

Products & Inventory

Customers

Reports

QuickBooks™ Integration
This data integration between StoreSense and QuickBooks will allow two-way transfer of critical business information between the merchant's online store and their QuickBooks financial system. The exchange of data allows merchants to not only increase the efficiency and productivity of their organization, but also to deploy and manage the very latest e-business technologies within their familiar QuickBooks environment.

FedEx® Integration
Fully integrated with FedEx® for shipping calculations and tracking. Merchants can also use StoreSense's robust shipping tables to calculate shipping.

eBay® Integration
Sign-up, post and manage product auctions on eBay®, The World's Online Marketplace™ for the sale of goods and services by a diverse community of individuals and businesses. Place your products and ultimately your store in front of the entire eBay® registered community.

Checkout
Items to be purchased are placed in an electronic shopping cart. The cart shows all items in the cart, their price, and estimated shipping charges. Visitors can view their cart at any time.

The purchase process is very straightforward. New customers are asked to provide their billing information and address. Next, they are presented with an online invoice/receipt showing the details of their order, including tax and shipping. They are asked to confirm or cancel. That's it. Quick and easy. Existing customers just provide their email address and password. They are then presented with the details of their order. Again, quick and easy. The entire purchase process is SSL enabled, reassuring customers that their personal information is transmitted securely. Additionally, all payment information is encrypted.

Customer Service
Immediately after an order is placed, an order confirmation is sent to the customer via email. This helps to reassure the customer that their order is being processed. The information contained in the confirmation can be customized to fit your store requirements.

In addition, StoreSense allows you to build in critical customer service information as you create your store. Within the Setup Wizard, StoreSense offers Store Locator, Frequently Asked Questions and Privacy Statement templates, which you can customize with your own store details. Offering this information allows you to easily provide a superior level of service to your customers while reducing overhead for your business.

Store Administration
The StoreSense back office is organized by functional manager, with each having responsibility for a specific aspect of store operations, much like a physical retail location.

The Store Administration home page gives you a high-level snapshot of store activity and key business metrics. You can select and customize the information to be displayed on this page. "At a Glance" information regarding store activity is also available on each manager landing page.

StoreSense is packed with wizards and context-sensitive help to simplify complex tasks and assist with managing your store on an ongoing basis.

Shipping & Sales Tax
Determine how shipping will be calculated based on your business model and product offering. You can choose to calculate shipping based on order amounts or on order weight. Or, use StoreSense's built-in shipping capabilities with FedEx® or UPS.

Tax is calculated automatically and presented to the shopper based on their address. You determine the states where tax should be collected.

Orders
StoreSense allows quick and easy access to orders by invoice number, tracking number or customer name. View and manage pending orders by their status (awaiting authorization, ready for shipping, etc). If you are processing payment information offline, it's easy to update order status and mark orders shipped. For those merchants processing credit card information real-time, the entire process can be completely automated - from credit card authorization through to completion.

Products & Inventory
Managing your products is quick and easy with StoreSense. For smaller changes, an easy-to-use interface is available that allows you to view and update product information. For large changes to your product inventory, you have the option of importing products from a database. Changes are available immediately to shoppers.

Also from within the Product Manager, you can place individual products on sale, including start and end dates.

In the event that you discontinue a product, it can easily be removed from your store's product count while keeping the information for invoices and reports. Additionally, it will not be included in your store's product limit.

Customers
StoreSense allows you to automate many of your customer service functions, creating a positive experience for your shoppers. Customers can check the status of their order online at any time. They can view account activity as well as their invoices/receipts. Additionally, an automated email look up of lost passwords is available to provide a quick response if someone forgets their password.

If a customer does call, their order history and profile are accessible, enabling you to easily respond to account inquiries. Customer profiles are maintained that contain billing information, such as address and payment information. Once a customer has purchased from you, the next time they buy, they do not have to reenter their billing information. A search engine allows you to retrieve all customer profiles, or individually by last name. At any time, you can update a customer's record, increase or decrease their order limit or indicate that they are authorized to purchase special products (corresponding indicator available in the product database). Additionally, you can add a new customer's information through an easy-to-use interface.

Reports
Customers are coming to your store, and they're buying. The entire process is managed to provide superior service and generate repeat business. Now what? StoreSense provides you with the information you need to stay on top of trends and continue to satisfy your customers.

Get a quick view of your site's activity in the Store Administration console, which is customizable to meet the needs of your business and is accessible at any time. The console highlights the number of visitors, number of orders, new customers, sales, number of searches and number of carts abandoned. This information is presented in real time.